How would you like to work with us? Choose one of our service levels that best fits your needs.
Contact us to clarify any questions you may have. Together we will find the best fit for you.
Technological Guidance
Work with us through individual projects. Together we define goals, set timeframes, and customize aspects of the project. Common goals of projects are:
- Evaluation of solutions for specific use-cases
- Onboarding of infrastructure for basic and full operation service levels
- Setup and implementation of solutions
- Assessment of existing infrastructure
- Estimation of business opportunities from solutions
Basic Operation
You keep control over your infrastructure. We share the responsibility for specific parts of your IT and provide emergency support. The basic operation service level gives you the greatest flexibility as you can choose the extent of our involvement. We also offer input on any strategic questions related to your infrastructure.
- Shared responsibility for specific parts of the infrastructure
- Emergency support
- Strategic input for higher level decisions
Full Operation
Benefit from the full range of our services. We take full responsibility for your infrastructure with a 24/7 on-call duty. Dedicated operation managers are fully acquainted with every aspect of your infrastructure. We are able to resolve any issues that might threaten the security or availability of your IT.
- Full responsibility for the complete infrastructure or parts of it
- 24/7 on-call duty
- Dedicated operation managers
- Strategic guidance in high level decisions
- Professional incident communication
- Vulnerability detection
- Capacity planning
- Detailed documentation